PRIVACY POLICY OF DROPWOW PTE LTD

This Privacy Policy offers you information on how Dropwow PTE LTD, 60 Paya Lebar Road, #09-40 Paya Lebar Square, Singapore 409051 (hereinafter “Dropwow” or “we/us/our”) deal with your personal and non-personal data whether you visit our website market.dropwow.com or other corresponding pages, or if we collect data from you via application.

1. Definitions

1.1 Personal data

“Personal data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


1.2 Non-personal data

“Non-personal data” means any information that cannot be related to your identity and therefore cannot be classified as personal data, like e.g. information on browser types, operating systems, domain names, access dates and times, referring website addresses, online transactions and browsing and search activity.


1.3 Processing

“Processing” means any operation or set of operations which is performed on data such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


2. Collecting and processing of personal data

The scope of how we collect and process personal and non-personal data on you or other information depends on the way you get in touch with us or our technologies and services:

  • as a visitor of market.dropwow.com;
  • as a user of application

With this Privacy Policy we want to keep you informed which information we receive and use on every stage.

We use personal data only for administering and providing our technologies and services. We store personal and any other kind of data strictly in compliance with applicable data protection and privacy legislation and our contractual duties, and will prevent unauthorized access to data to the best of our abilities.

We do not transmit data to other third parties unless you have given your consent thereto or the transmission is made to state institutions on the basis of mandatory national legislation or other categories of recipients stated in section 3.


2.1 If you are a visitor of market.dropwow.com

If you visit the Dropwow website, no personal data is collected and recorded unless you provided it voluntarily, e.g. as part of a survey. However, we log the following non-personal data to facilitate the use of our website and to ensure its security and stability our web servers:


the IP address of the requesting device;

the date and time of your visit;

the data specifications of your browser and operating system;

the website you were referred from to our website (so called Referrer URL).

This information is stored in a log file until it is automatically deleted.

2.1.1. Cookies

We use cookies to improve and optimise the usability of our website. Cookies do not cause damage to your device, do not contain viruses, trojans or other malicious software. The cookie stores information, which is linked to respective device used. This does not mean, however, that we store personal information about you or are aware of your identity.


Visiting and surfing on our website is possible without cookies. Most browsers accept cookies automatically. You may alter the security settings of your web browser in order to stop your device receiving and storing cookies, to allow receiving and storing cookies from selected websites only, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on the usability and user guidance of websites and other online services. You may delete cookies stored in your browser at any time. Information stored in such cookies will be removed from your device.


Cookies used on our website are listed below.

Domain

Cookie name

Cookie lifetime

.dropwow.com

Hm_lpvt_7ef01469cede918226ab1708651e9e44

No expiration date

.dropwow.com

Hm_lvt_7ef01469cede918226ab1708651e9e44

1y

.dropwow.com

_ga

2y

.dropwow.com

_gat_UA-96128105-1

0

.dropwow.com

_gid

1d

.dropwow.com

_ym_isad

1d

.dropwow.com

_ym_uid

1y10m

.dropwow.com

_ym_visorc_43928054

0

.dropwow.com

intercom-id-n33wds1p

8m25d

.dropwow.com

visitor

1y

.dropwow.com

last_page

1y

.hotjar.com

__hssrc

No expiration date

.hotjar.com

__hstc

2y

.hotjar.com

_ga

2y

.hotjar.com

hubspotutk

10y

.hotjar.com

intercom-lou-c5ke8zbr

8m24d

.hotjar.com

intercom-session-c5ke8zbr

7d

.hotjar.com

mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel

10m17d

.hotjar.com

mp_hj_mixpanel

1y

.hotjar.com

optimizelyBuckets

6m

.hotjar.com

optimizelyEndUserId

6m

.hotjar.com

optimizelySegments

6m

.hotjar.com

__hssrc

No expiration date

.hotjar.com

__hstc

2y

.hotjar.com

_ga

2y

.hotjar.com

hubspotutk

10y

.hotjar.com

intercom-lou-c5ke8zbr

9m

.hotjar.com

intercom-session-c5ke8zbr

7d

.hotjar.com

mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel

10m18d

.hotjar.com

mp_hj_mixpanel

2y

.hotjar.com

optimizelyBuckets

6m

.hotjar.com

optimizelyEndUserId

6m

.hotjar.com

optimizelySegments

6m

.market.dropwow.com

SbLQbXiJAUcAoEjvOdZt

4y9m15d

.market.dropwow.com

sid_admin_2f159

15d

.market.dropwow.com

sid_customer_2f159

15d

.yandex.ru

kie_check

No expiration date

.yandex.ru

L

19y8m

.yandex.ru

Session_id

19y8m

.yandex.ru

_ym_uid

1y10m

.yandex.ru

fuid01

9y5m10d

.yandex.ru

i

9y10m8d

.yandex.ru

mda

2y10m10d

.yandex.ru

my

9y11m

.yandex.ru

sessionid2

19y8m

.yandex.ru

yabs-frequency

2m7d

.yandex.ru

yandex_login

19y8m

.yandex.ru

yandexuid

9y10m8d

.yandex.ru

yp

9y10m26d

.yandex.ru

ys

No expiration date

market.dropwow.com

_hjIncludedInSample

No expiration date

market.dropwow.com

feature

No expiration date

market.dropwow.com

previousUrl

No expiration date

market.dropwow.com

tildauid

2m27d

mc.yandex.ru

yabs-sid

No expiration date


2.1.2 Social plugins and analysing tools

Dropwow uses Facebook pixel, Yandex.Metrica and Google Analytics. Below you can learn more about how they use your information and, if you avoid connecting to plugins, find out how to opt-out.

This processing of (personal) data is necessary for our legitimate interests (i.e. marketing by increasing the range of our website / services), Art. 6 sec. 1 lit. f GDPR.

2.1.2.1 Facebook

Facebook is a social network of Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (hereinafter „Facebook“). On our website, we have included Facebook pixel. For a summary of Facebook pixel please refer to https://developers.facebook.com/docs/facebook-pixe....

When you enter a page on our website that contains a Facebook pixel your browser or app will establish a direct connection to Facebook’s servers where the pixel is loaded from. The information that your browser has visited the corresponding page of our online services will be transmitted to Facebook, even if you do not have a Facebook account or are not logged into your account. This information (including your IP address) will be sent by your browser directly to a server of Facebook in the USA and stored there.

If you are logged into your Facebook account at the same time, it is also possible to assign the page impression to your Facebook profile. If you click on embedded Facebook buttons and log into your Facebook account (or are already logged in), this information will be sent directly to a Facebook server and stored there. The corresponding information is published on your Facebook profile and in your chronicle/timeline in short form. Facebook can thus collect and store additional usage data. If you want to prevent the transmission and storage of your data and your behaviour on our online services through Facebook, you must use the opt-out solution.

You can also change your Ad Settings here: https://www.facebook.com/ads/preferences/?entry_pr... or log out of your Facebook account before you visit our sites and delete any cookies placed by Facebook.

For more information on your rights and on how Facebook is recording and processing data please see Facebook’s Data Privacy Policy which is available at http://www.facebook.com/about/privacy/ and https://www.facebook.com/help/443483272359009#!/he....

2.1.2.2 Google Analytics

We use Google Analytics which is a web analysing tool of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google“) for the purposes of the adequate design and continuous optimization of our website. Google Analytics works with cookies and creates pseudomonysed usage profiles, which enable an analysis of your use of our website. Information stored in such cookies (such as browser type/version, operating system used, referrer URL, Hostname of the accessing computer, time of server request) are usually transmitted to and stored on Google’s servers.

Due to the activation of the IP anonymization (IP masking), Google will truncate and therefore anonymize the IP address of your device within the European Union or the European Economic Area.

We contracted Google to analyse your use of this website in order to produce reports on the activities on our website and provide more services connected to the use of our website and the internet in general. We also use Google Analytics for marketing purposes: it allows us to advertise on third party websites (including Google) to previous visitors to our website.

The IP address provided by your browser will not be combined with other Google data. The information may be transferred to third parties if this is required by law or if third parties process this data on behalf of Google. You can prevent cookies from being stored on your device by adjusting your browser software accordingly. Please note, however, that changing your settings may have negative effects on the usability of our website. You may prevent Google from recording and processing data on your use of our website (including your device’s IP address) and storing such information in a cookie by using an opt-out solution.

You also can download and install a browser deactivation add-on from https://tools.google.com/dlpage/gaoptout?hl=en

For more information, see Google privacy policy: https://www.google.com/intl/en/policies/privacy/.

2.1.2.3 Yandex.Metrica

We use Yandex.Metrica Service, accessible at http://api.yandex.com/metrika/, which enables the User’s different services and applications to interact with the Yandex.Metrica Service of Yandex. Yandex.Metrica works with cookies and creates pseudomonysed usage profiles, which enable an analysis of your use of our website. Information stored in such cookies (such as browser type/version, operating system used, referrer URL, Hostname of the accessing computer, time of server request) are usually transmitted to and stored on Yandex’s servers.

Due to the activation of the IP anonymization (IP masking), Yandex will truncate and therefore anonymize the IP address of your device within the European Union or the European Economic Area.

We contracted Yandex to analyze your use of this website in order to produce reports on the activities on our website and provide more services connected to the use of our website and the internet in general. We also use Yandex.Metrica for marketing purposes: it allows us to advertise on third party websites (including Yandex) to previous visitors to our website.

The IP address provided by your browser will not be combined with other Yandex data. The information may be transferred to third parties if this is required by law or if third parties process this data on behalf of Yandex. You can prevent cookies from being stored on your device by adjusting your browser software accordingly. Please note, however, that changing your settings may have negative effects on the usability of our website. You may prevent Yandex from recording and processing data on your use of our website (including your device’s IP address) and storing such information in a cookie by using an opt-out solution:

Click here to opt-out of Yandex.Metrica

You also can download and install a browser deactivation add-on from https://yandex.com/support/metrica/general/opt-out...

For more information, see Yandex privacy policy: https://yandex.ru/legal/confidential/?lang=en

3. Data protection and transmitting to third parties

Dropwow takes all technical and organisational security measures required to protect your personal data from loss, unauthorised disclosure or other forms of misuse. Data is stored in a safe environment that is not open to public access. Your personal data may be encrypted before transmission in certain cases (e.g. processing your login data). This means that – support by your browser provided – communication between your device and our servers will include recognized encryption measures.
Our staff has been trained in privacy matters and in dealing with data and information, which they gain access to in a responsible manner.
Please be aware that should you contact us via email, confidentiality of information therein may not be ensured. Third persons may have access to contents of emails.

Dropwow may transmit your data to:

  • Service providers — to assist or facilitate in the services we provide to our clients, but only if we contractually assigned these to process data on our behalf and, both ourselves and the subcontracted service providers comply with all requirements of commissioned data processing regulations pursuant to the GDPR law on data protection; data is stored within the European Union and the European Economic Area;
  • Social media platforms and third party providers whose cookies and other code is embedded on our website;
  • Companies that we control and subsidiaries of such to fulfil our contractual obligations, provided that these companies are subject to this Privacy Policy or privacy guidelines ensuring at least equal protection for your data;
  • State institutions on the basis of mandatory national legislation.

We do not transmit data to other third parties unless you have given your consent thereto.

In the event that Dropwow is acquired by or merged with a third party, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your information is treated, transferred, or used.

4. User rights

You have the following rights concerning our processing of your personal data:

  • Right to access;
  • Right to rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object (on grounds relating your particular situation) in case of processing of your personal data based on our legitimate interest (e.g. direct marketing);
  • Right to withdraw your consent at any time in case of any consent-based processing of your personal data without affecting the lawfulness of processing based on consent before your withdrawal; and
  • Right to lodge a complaint with a supervisory authority.

You may exercise your legal rights by contacting us via email mail@dropwow.com In case you registered as a subscriber or an application user on our website, you may access your account and correct or delete some of your data by yourself.
While observing applicable privacy legislation we will erase your data without any action required by you, if retention of your data is no longer necessary for the purpose pursued or retention is no longer allowed for any legal reason. We may restrict processing instead of erasing your data where legally not allowed to erase (e.g. legal obligations to maintain your personal data).

5. Amendments

We may modify this Privacy Policy and our data security provisions from time to time, in particular if new laws and regulations need to be adopted or we regard amendments reasonable.

6. Terms of Service

Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at mail@dropwow.com.

These Terms of Use (the “Terms”) are a binding contract between you and DROPWOW PTE LTD (“Dropwow,” “we”, “us” and “the platform”). You must agree to and accept all of the Terms, or you don’t have the right to use the Services. You're using the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document, as well as those in the Privacy Policy.
Read and Agree to Terms of Service

7. Questions / Contact

Please bring any questions regarding this Privacy Policy, requests for further information on how we process your data, suggestions and possible complaints to us via email: mail@dropwow.com

Dropwow has appointed a Data Protection Officer, who can be contacted at mail@dropwow.com


Last updated 25/05/2018