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Our energy products have acquired patent no. ZL2011 30029778.2 , and received European CE and SGS Certification.They have the elements including negative ions, far-infrared rays, magnet stone or germanium. According to kind of energy products, we add supplementary functions by setting medical magnet on each of them.
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. Payment must be made within 3 days of order.
3. If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
The shipping is free,we will send by Aliexpress standard shipping most times,and need about 9-30 business days to get in your hand for Europe Country ,other place about 15-45 business days.If you want other faster express way,pls feel free to contact us.we will do our best to provide you the perfect service.
Handling time: 2 working days
Delivery time: 8-15 working days
Return / Refund
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. Most of our products are shipped with our packing box. If the box is out of shape when you receive, please forgive us. Because this box and our best wishes have been flied over the whole world before reaching you.
5. We will bear all the shipping cost if the product(s) is (are) not as advertised.
At Hottime Life Shop, customers satisfaction comes first: Check out what our customers say in our feedback ratings! However, if some reasons you fell unhappy with our products or service, please email us on Aliexpress message. We resolve 100% of all disputes, responding to all questions and inquires within 24 hours, and guarantee that both parties will be happy and satisfied.
It is impossible to address issues if we do not know about them!